About Senior Health Insurance Solutions
Learn about Senior Health Insurance Solutions and Ilana Cone Facter, providing trusted Medicare guidance and senior healthcare experience in Northeast Ohio.
At Senior Health Insurance Solutions, we believe Medicare planning should feel personal, informative, and stress-free. Our mission is to help seniors and Medicare beneficiaries throughout Northeast Ohio confidently understand their healthcare coverage options and make informed decisions about their future.
With more than 30 years of experience working in healthcare and senior services, Ilana brings compassion, professionalism, and real-world healthcare knowledge to every client interaction. Her extensive background in hospitals, home care, and senior living communities gives her a unique understanding of the healthcare challenges seniors and families face every day.
Today, as a licensed Medicare Insurance Agent and Independent Insurance Broker, Ilana combines decades of healthcare leadership experience with personalized Medicare planning services designed to help clients find coverage that fits their healthcare needs, lifestyle, and budget.

Meet Ilana Cone Facter
Ilana has dedicated her career to serving seniors and supporting individuals through important healthcare decisions. Her professional journey began in healthcare as a Licensed Independent Social Worker (LISW), where she spent years working in hospitals and home care settings helping patients and families navigate care needs and transitions.
She later spent more than 25 years serving as an Administrator in senior care settings, building a strong reputation for leadership, reliability, compassion, and excellent customer service.
After extensive Medicare training and licensing, Ilana expanded her commitment to helping seniors by becoming a licensed Medicare Insurance Agent. Today, she provides personalized Medicare guidance and insurance support for individuals throughout Northeast Ohio.
Her healthcare and leadership experience allows her to understand Medicare planning from both a healthcare and personal perspective — helping clients feel informed, comfortable, and supported throughout the process.
Professional Experience and Leadership
Ilana is an experienced healthcare administrator and Licensed Nursing Home Administrator (LNHA) with more than 25 years of experience overseeing skilled nursing facilities and assisted living settings. She has a demonstrated history of success in the senior care and healthcare industry. Her professional strengths include:
- Senior Care Management
- Personalized Medicare Planning
- Team Building and Staff Leadership
- Coaching and Communication
- Marketing and Customer Service
- Physician and Hospital Relations
- Budget Management
- Operational Leadership
- Long-Term Care Administration
- Home Healthcare Coordination
- Problem Solving and Client Advocacy
Throughout her career, Ilana has remained committed to providing compassionate support and reliable service to seniors and their families.
Education and Professional Background
Ilana holds:
- A Bachelor’s Degree in Psychology and Sociology
- A Master’s Degree in Social Service Administration (MSSA)
Her educational background, combined with decades of healthcare leadership experience, gives clients confidence that they are working with someone who truly understands the complexities of senior healthcare and Medicare coverage.
Personalized Medicare Guidance You Can Trust
At Senior Health Insurance Solutions every client receives individualized attention and guidance. We understand that Medicare is not one-size-fits-all, and we take the time to carefully explain coverage options based on your unique situation.
We help clients compare:
- Medicare Advantage Plans (Part C)
- Medicare Supplement Insurance Plans (Medigap)
- Prescription Drug Plans (Part D)
- Special Needs Plans (SNPs)
- Dual Eligible Plans
- Hospital Indemnity Plans
- Original Medicare Coverage Options
As an Independent Insurance Broker contracted with multiple insurance providers in Ohio, Ilana can help clients review a variety of Medicare plan options and identify coverage solutions that fit their needs.

Serving Seniors Throughout Northeast Ohio
Senior Health Insurance Solutions proudly serves seniors and Medicare beneficiaries throughout:
Beachwood
Solon
Maple Heights
Bedford Heights
Twinsburg
Aurora
Garfield Heights
Lyndhurst
Mayfield Heights
Shaker Heights
Cleveland Heights
Parma
Mentor
Willoughby
Willowick
Whether you are turning 65, preparing for retirement, reviewing your current Medicare plan, or seeking enrollment assistance, our agency is here to help simplify the process.
Helping You Navigate Medicare With Confidence
Choosing Medicare coverage is an important decision that can impact your healthcare, finances, and peace of mind. At Senior Health Insurance Solutions we are committed to helping seniors feel educated, empowered, and confident throughout the Medicare enrollment process.
Whether you need help comparing Medicare plans, understanding Medicare benefits, reviewing prescription drug coverage, or preparing for enrollment, we are here to guide you with professionalism and care.
Why Clients Choose Senior Health Insurance Solutions
Seniors and families throughout Northeast Ohio trust Senior Health Insurance Solutions because of our:
- 30+ years of healthcare and senior care experience
- Personalized Medicare consultations
- Honest and professional guidance
- Strong communication and customer service
- Commitment to helping seniors understand their options
- Local knowledge and ongoing client support
- Experience working with hospitals, physicians, and senior care communities
We understand that healthcare decisions can feel overwhelming. Our goal is to provide clear guidance, dependable support, and personalized service every step of the way.
Contact Senior Health Insurance Solutions
If you are looking for trusted Medicare guidance in Northeast Ohio, contact Senior Health Insurance Solutions today. Schedule your personalized Medicare consultation today and get the local support you deserve.

